{"id":396,"date":"2026-08-24T07:53:38","date_gmt":"2026-08-24T07:53:38","guid":{"rendered":"http:\/\/khabarbiharjharkhand.com\/index.php\/grievance-officer\/"},"modified":"2026-08-25T09:15:08","modified_gmt":"2026-08-25T09:15:08","slug":"grievance-officer","status":"publish","type":"page","link":"https:\/\/khabarbiharjharkhand.com\/index.php\/grievance-officer\/","title":{"rendered":"Grievance Officer Details"},"content":{"rendered":"\n<section class=\"kbj-grievance-policy\">\n\n<style>\n\/* =========================================================\n   KBJ NEWS \u2014 PREMIUM GRIEVANCE OFFICER PAGE\n========================================================= *\/\n\n.kbj-grievance-policy{\n  --red:#d71920;\n  --black:#111216;\n  --text:#202228;\n  --gray:#686b74;\n  --muted:#92959d;\n  --light:#f7f7f8;\n  --border:#e7e8eb;\n  --white:#fff;\n\n  width:100%;\n  background:#fff;\n  color:var(--text);\n  font-family:Inter,Arial,Helvetica,sans-serif;\n  overflow:hidden;\n}\n\n.kbj-grievance-policy *{\n  box-sizing:border-box;\n}\n\n.kbj-grievance-container{\n  width:min(1200px,92%);\n  margin:auto;\n}\n\n\n\/* =========================================================\n   HERO\n========================================================= *\/\n\n.kbj-grievance-hero{\n  position:relative;\n  padding:115px 0 105px;\n\n  background:\n    radial-gradient(\n      circle at 90% 15%,\n      rgba(215,25,32,.075),\n      transparent 28%\n    ),\n    linear-gradient(\n      180deg,\n      #fff 0%,\n      #fbfbfc 100%\n    );\n\n  border-bottom:1px solid var(--border);\n  overflow:hidden;\n}\n\n.kbj-grievance-hero:before{\n  content:\"GRIEVANCE\";\n\n  position:absolute;\n  right:-45px;\n  top:40px;\n\n  font-size:135px;\n  line-height:1;\n\n  font-weight:950;\n  letter-spacing:-10px;\n\n  color:rgba(0,0,0,.025);\n\n  pointer-events:none;\n}\n\n.kbj-grievance-hero-inner{\n  position:relative;\n  z-index:2;\n  max-width:900px;\n}\n\n.kbj-grievance-label{\n  display:inline-flex;\n  align-items:center;\n  gap:11px;\n\n  color:var(--red);\n\n  font-size:11px;\n  font-weight:900;\n\n  letter-spacing:3px;\n  text-transform:uppercase;\n}\n\n.kbj-grievance-label:before{\n  content:\"\";\n\n  width:30px;\n  height:2px;\n\n  background:var(--red);\n\n  flex-shrink:0;\n}\n\n.kbj-grievance-hero h1{\n  margin:34px 0 32px;\n\n  font-size:clamp(52px,8vw,96px);\n\n  line-height:1.05;\n\n  letter-spacing:-4px;\n\n  font-weight:950;\n}\n\n.kbj-grievance-hero h1 span{\n  display:inline-block;\n\n  margin-top:10px;\n\n  color:var(--red);\n}\n\n.kbj-grievance-intro{\n  max-width:760px;\n\n  margin:0;\n\n  color:#62656d;\n\n  font-size:18px;\n\n  line-height:1.9;\n}\n\n.kbj-grievance-tag{\n  margin-top:34px;\n\n  display:inline-flex;\n  align-items:center;\n  gap:14px;\n\n  padding:14px 21px;\n\n  border:1px solid var(--border);\n  border-radius:50px;\n\n  background:#fff;\n\n  box-shadow:0 12px 35px rgba(0,0,0,.06);\n\n  font-size:15px;\n  font-weight:800;\n}\n\n.kbj-grievance-tag b{\n  color:var(--red);\n  font-size:22px;\n}\n\n\n\/* =========================================================\n   TRUST STRIP\n========================================================= *\/\n\n.kbj-grievance-trust{\n  display:grid;\n\n  grid-template-columns:repeat(3,1fr);\n\n  background:#fff;\n\n  border-bottom:1px solid var(--border);\n}\n\n.kbj-grievance-trust-item{\n  padding:30px;\n\n  text-align:center;\n\n  border-right:1px solid var(--border);\n}\n\n.kbj-grievance-trust-item:last-child{\n  border-right:0;\n}\n\n.kbj-grievance-trust-item strong{\n  display:block;\n\n  margin-bottom:6px;\n\n  font-size:20px;\n  font-weight:900;\n}\n\n.kbj-grievance-trust-item span{\n  display:block;\n\n  color:#858891;\n\n  font-size:12px;\n}\n\n\n\/* =========================================================\n   MAIN SECTION\n========================================================= *\/\n\n.kbj-grievance-section{\n  padding:115px 0;\n}\n\n.kbj-grievance-top{\n  display:flex;\n\n  justify-content:space-between;\n  align-items:flex-end;\n\n  gap:60px;\n\n  margin-bottom:60px;\n}\n\n.kbj-grievance-heading{\n  max-width:720px;\n}\n\n.kbj-grievance-heading h2{\n  margin:22px 0 0;\n\n  font-size:clamp(40px,5vw,65px);\n\n  line-height:1.13;\n\n  letter-spacing:-2.5px;\n\n  font-weight:950;\n}\n\n.kbj-grievance-heading h2 span{\n  display:inline-block;\n\n  margin-top:10px;\n\n  color:var(--red);\n}\n\n.kbj-grievance-side{\n  max-width:390px;\n\n  margin:0;\n\n  color:#70737b;\n\n  font-size:14px;\n\n  line-height:1.85;\n}\n\n\n\/* =========================================================\n   OFFICER CARD\n========================================================= *\/\n\n.kbj-grievance-card{\n  display:grid;\n\n  grid-template-columns:40% 60%;\n\n  min-height:500px;\n\n  border:1px solid var(--border);\n\n  border-radius:30px;\n\n  overflow:hidden;\n\n  background:#fff;\n\n  box-shadow:\n    0 30px 80px rgba(15,20,30,.08);\n}\n\n\n\/* =========================================================\n   LEFT VISUAL\n========================================================= *\/\n\n.kbj-grievance-visual{\n  position:relative;\n\n  padding:55px;\n\n  display:flex;\n\n  flex-direction:column;\n\n  justify-content:space-between;\n\n  background:\n    radial-gradient(\n      circle at 25% 25%,\n      rgba(215,25,32,.20),\n      transparent 32%\n    ),\n    #111216;\n\n  color:#fff;\n\n  overflow:hidden;\n}\n\n.kbj-grievance-visual:after{\n  content:\"KBJ\";\n\n  position:absolute;\n\n  right:-55px;\n  bottom:-45px;\n\n  font-size:155px;\n\n  font-weight:950;\n\n  letter-spacing:-12px;\n\n  color:rgba(255,255,255,.035);\n}\n\n.kbj-grievance-logo{\n  position:relative;\n  z-index:2;\n\n  font-size:60px;\n\n  line-height:1;\n\n  font-weight:950;\n\n  letter-spacing:-5px;\n}\n\n.kbj-grievance-logo span{\n  color:var(--red);\n}\n\n.kbj-grievance-quote{\n  position:relative;\n  z-index:2;\n\n  max-width:330px;\n\n  font-size:27px;\n\n  line-height:1.4;\n\n  font-weight:850;\n}\n\n.kbj-grievance-role{\n  position:relative;\n  z-index:2;\n\n  display:inline-flex;\n\n  width:max-content;\n\n  padding:9px 14px;\n\n  border:1px solid rgba(255,255,255,.16);\n\n  border-radius:50px;\n\n  color:rgba(255,255,255,.7);\n\n  font-size:10px;\n\n  font-weight:800;\n\n  letter-spacing:1.5px;\n\n  text-transform:uppercase;\n}\n\n\n\/* =========================================================\n   RIGHT CONTACT CONTENT\n========================================================= *\/\n\n.kbj-grievance-content{\n  padding:60px;\n\n  display:flex;\n\n  flex-direction:column;\n\n  justify-content:center;\n}\n\n.kbj-grievance-content h3{\n  margin:0 0 12px;\n\n  color:var(--red);\n\n  font-size:13px;\n\n  font-weight:900;\n\n  letter-spacing:2px;\n\n  text-transform:uppercase;\n}\n\n.kbj-grievance-content h4{\n  margin:0 0 28px;\n\n  font-size:34px;\n\n  line-height:1.2;\n\n  letter-spacing:-1px;\n\n  font-weight:950;\n}\n\n.kbj-grievance-description{\n  margin:0 0 28px;\n\n  color:#686b73;\n\n  font-size:15px;\n\n  line-height:1.9;\n}\n\n\n\/* =========================================================\n   CONTACT DETAILS\n========================================================= *\/\n\n.kbj-grievance-details{\n  display:grid;\n\n  grid-template-columns:1fr 1fr;\n\n  gap:12px;\n}\n\n.kbj-grievance-detail{\n  padding:19px 20px;\n\n  border:1px solid var(--border);\n\n  border-radius:16px;\n\n  background:#fff;\n\n  transition:.3s ease;\n}\n\n.kbj-grievance-detail:hover{\n  transform:translateY(-3px);\n\n  border-color:rgba(215,25,32,.25);\n\n  box-shadow:0 12px 30px rgba(0,0,0,.05);\n}\n\n.kbj-grievance-detail.full{\n  grid-column:1 \/ -1;\n}\n\n.kbj-grievance-detail-label{\n  display:block;\n\n  margin-bottom:6px;\n\n  color:#9699a1;\n\n  font-size:10px;\n\n  font-weight:900;\n\n  letter-spacing:1.5px;\n\n  text-transform:uppercase;\n}\n\n.kbj-grievance-detail-value{\n  display:block;\n\n  color:#202228;\n\n  font-size:15px;\n\n  line-height:1.55;\n\n  font-weight:800;\n\n  word-break:break-word;\n}\n\n.kbj-grievance-detail-value.red{\n  color:var(--red);\n}\n\n\n\/* =========================================================\n   LEGAL \/ PROCESS SECTION\n========================================================= *\/\n\n.kbj-grievance-process{\n  padding:110px 0;\n\n  background:#f7f7f8;\n\n  border-top:1px solid var(--border);\n\n  border-bottom:1px solid var(--border);\n}\n\n.kbj-grievance-process-heading{\n  max-width:760px;\n}\n\n.kbj-grievance-process-heading h2{\n  margin:22px 0 0;\n\n  font-size:clamp(40px,5vw,62px);\n\n  line-height:1.13;\n\n  letter-spacing:-2.5px;\n\n  font-weight:950;\n}\n\n.kbj-grievance-process-heading h2 span{\n  color:var(--red);\n}\n\n\n\/* =========================================================\n   PROCESS GRID\n========================================================= *\/\n\n.kbj-grievance-grid{\n  display:grid;\n\n  grid-template-columns:repeat(3,1fr);\n\n  gap:18px;\n\n  margin-top:55px;\n}\n\n.kbj-grievance-box{\n  position:relative;\n\n  min-height:255px;\n\n  padding:35px;\n\n  background:#fff;\n\n  border:1px solid var(--border);\n\n  border-radius:22px;\n\n  overflow:hidden;\n\n  transition:.3s ease;\n}\n\n.kbj-grievance-box:hover{\n  transform:translateY(-7px);\n\n  border-color:rgba(215,25,32,.25);\n\n  box-shadow:\n    0 20px 50px rgba(0,0,0,.07);\n}\n\n.kbj-grievance-number{\n  position:absolute;\n\n  top:23px;\n  right:25px;\n\n  color:#b9bbc1;\n\n  font-size:11px;\n\n  font-weight:900;\n\n  letter-spacing:1px;\n}\n\n.kbj-grievance-icon{\n  width:52px;\n  height:52px;\n\n  display:flex;\n\n  align-items:center;\n  justify-content:center;\n\n  border-radius:15px;\n\n  background:#fff0f1;\n\n  color:var(--red);\n\n  font-size:20px;\n\n  font-weight:900;\n\n  margin-bottom:25px;\n}\n\n.kbj-grievance-box h3{\n  margin:0 0 11px;\n\n  font-size:20px;\n\n  line-height:1.3;\n}\n\n.kbj-grievance-box p{\n  margin:0;\n\n  color:#777a82;\n\n  font-size:13px;\n\n  line-height:1.8;\n}\n\n\n\/* =========================================================\n   RESPONSE COMMITMENT\n========================================================= *\/\n\n.kbj-grievance-response{\n  padding:110px 0;\n}\n\n.kbj-grievance-response-card{\n  position:relative;\n\n  padding:75px 70px;\n\n  border:1px solid var(--border);\n\n  border-radius:30px;\n\n  background:#fff;\n\n  box-shadow:\n    0 25px 70px rgba(0,0,0,.06);\n\n  overflow:hidden;\n}\n\n.kbj-grievance-response-card:after{\n  content:\"CARE\";\n\n  position:absolute;\n\n  right:-35px;\n  bottom:-55px;\n\n  font-size:150px;\n\n  line-height:1;\n\n  font-weight:950;\n\n  letter-spacing:-10px;\n\n  color:rgba(0,0,0,.025);\n}\n\n.kbj-grievance-response-content{\n  position:relative;\n\n  z-index:2;\n\n  max-width:820px;\n}\n\n.kbj-grievance-response-content h2{\n  margin:22px 0 25px;\n\n  font-size:clamp(40px,5vw,64px);\n\n  line-height:1.1;\n\n  letter-spacing:-2.5px;\n\n  font-weight:950;\n}\n\n.kbj-grievance-response-content h2 span{\n  color:var(--red);\n}\n\n.kbj-grievance-response-content p{\n  margin:0;\n\n  color:#686b73;\n\n  font-size:15px;\n\n  line-height:1.9;\n}\n\n\n\/* =========================================================\n   FINAL COMMITMENT\n========================================================= *\/\n\n.kbj-grievance-final{\n  padding:0 0 115px;\n}\n\n.kbj-grievance-final-box{\n  position:relative;\n\n  padding:80px 70px;\n\n  border-radius:30px;\n\n  overflow:hidden;\n\n  color:#fff;\n\n  background:\n    radial-gradient(\n      circle at 85% 20%,\n      rgba(255,255,255,.16),\n      transparent 25%\n    ),\n    linear-gradient(\n      120deg,\n      #b80f15,\n      #e21b23\n    );\n}\n\n.kbj-grievance-final-box:after{\n  content:\"KBJ\";\n\n  position:absolute;\n\n  right:-35px;\n  top:-70px;\n\n  font-size:270px;\n\n  line-height:1;\n\n  font-weight:950;\n\n  color:rgba(255,255,255,.055);\n}\n\n.kbj-grievance-final-content{\n  position:relative;\n\n  z-index:2;\n\n  max-width:820px;\n}\n\n.kbj-grievance-final .kbj-grievance-label{\n  color:#fff;\n}\n\n.kbj-grievance-final .kbj-grievance-label:before{\n  background:#fff;\n}\n\n.kbj-grievance-final h2{\n  margin:25px 0;\n\n  font-size:clamp(42px,6vw,72px);\n\n  line-height:1.1;\n\n  letter-spacing:-3px;\n\n  font-weight:950;\n}\n\n.kbj-grievance-final p{\n  max-width:720px;\n\n  margin:0;\n\n  color:rgba(255,255,255,.88);\n\n  font-size:15px;\n\n  line-height:1.9;\n}\n\n\n\/* =========================================================\n   MOBILE\n========================================================= *\/\n\n@media(max-width:1000px){\n\n  .kbj-grievance-top{\n    display:block;\n  }\n\n  .kbj-grievance-side{\n    margin-top:28px;\n  }\n\n  .kbj-grievance-card{\n    grid-template-columns:1fr;\n  }\n\n  .kbj-grievance-visual{\n    min-height:360px;\n  }\n\n  .kbj-grievance-grid{\n    grid-template-columns:1fr;\n  }\n}\n\n\n@media(max-width:600px){\n\n  .kbj-grievance-container{\n    width:92%;\n  }\n\n  .kbj-grievance-hero{\n    padding:78px 0 75px;\n  }\n\n  .kbj-grievance-hero:before{\n    font-size:80px;\n    right:-10px;\n  }\n\n  .kbj-grievance-hero h1{\n    font-size:50px;\n    line-height:1.08;\n    letter-spacing:-2.5px;\n    margin:28px 0 30px;\n  }\n\n  .kbj-grievance-intro{\n    font-size:15px;\n    line-height:1.8;\n  }\n\n  .kbj-grievance-trust{\n    grid-template-columns:1fr;\n  }\n\n  .kbj-grievance-trust-item{\n    border-right:0;\n    border-bottom:1px solid var(--border);\n  }\n\n  .kbj-grievance-trust-item:last-child{\n    border-bottom:0;\n  }\n\n  .kbj-grievance-section{\n    padding:78px 0;\n  }\n\n  .kbj-grievance-heading h2{\n    font-size:40px;\n    line-height:1.15;\n    letter-spacing:-1.8px;\n  }\n\n  .kbj-grievance-visual{\n    min-height:330px;\n    padding:38px 28px;\n  }\n\n  .kbj-grievance-logo{\n    font-size:52px;\n  }\n\n  .kbj-grievance-quote{\n    font-size:24px;\n  }\n\n  .kbj-grievance-content{\n    padding:38px 28px;\n  }\n\n  .kbj-grievance-content h4{\n    font-size:29px;\n  }\n\n  .kbj-grievance-details{\n    grid-template-columns:1fr;\n  }\n\n  .kbj-grievance-detail.full{\n    grid-column:auto;\n  }\n\n  .kbj-grievance-process{\n    padding:78px 0;\n  }\n\n  .kbj-grievance-process-heading h2{\n    font-size:40px;\n    line-height:1.15;\n    letter-spacing:-1.8px;\n  }\n\n  .kbj-grievance-box{\n    min-height:auto;\n    padding:30px;\n  }\n\n  .kbj-grievance-response{\n    padding:78px 0;\n  }\n\n  .kbj-grievance-response-card{\n    padding:55px 28px;\n    border-radius:25px;\n  }\n\n  .kbj-grievance-response-content h2{\n    font-size:40px;\n    line-height:1.12;\n    letter-spacing:-2px;\n  }\n\n  .kbj-grievance-final{\n    padding:0 0 80px;\n  }\n\n  .kbj-grievance-final-box{\n    padding:55px 28px;\n    border-radius:25px;\n  }\n\n  .kbj-grievance-final h2{\n    font-size:43px;\n    line-height:1.12;\n    letter-spacing:-2px;\n  }\n\n}\n<\/style>\n\n\n<!-- =====================================================\n     HERO\n===================================================== -->\n\n<div class=\"kbj-grievance-hero\">\n\n  <div class=\"kbj-grievance-container\">\n\n    <div class=\"kbj-grievance-hero-inner\">\n\n      <div class=\"kbj-grievance-label\">\n        KBJ NEWS \u2022 GRIEVANCE OFFICER\n      <\/div>\n\n      <h1>\n        Your Voice<br>\n        <span>Matters To Us.<\/span>\n      <\/h1>\n\n      <p class=\"kbj-grievance-intro\">\n        KBJ NEWS is committed to maintaining a transparent\n        and responsible grievance redressal mechanism for\n        readers, users, and other stakeholders.\n      <\/p>\n\n      <div class=\"kbj-grievance-tag\">\n        <b>KBJ<\/b>\n        Grievance Redressal &#038; Reader Support\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n<\/div>\n\n\n<!-- =====================================================\n     TRUST STRIP\n===================================================== -->\n\n<div class=\"kbj-grievance-trust\">\n\n  <div class=\"kbj-grievance-trust-item\">\n    <strong>Accessible<\/strong>\n    <span>A designated officer for grievances<\/span>\n  <\/div>\n\n  <div class=\"kbj-grievance-trust-item\">\n    <strong>Responsive<\/strong>\n    <span>Complaints reviewed responsibly<\/span>\n  <\/div>\n\n  <div class=\"kbj-grievance-trust-item\">\n    <strong>Accountable<\/strong>\n    <span>Handled within applicable time frames<\/span>\n  <\/div>\n\n<\/div>\n\n\n<!-- =====================================================\n     OFFICER DETAILS\n===================================================== -->\n\n<div class=\"kbj-grievance-section\">\n\n  <div class=\"kbj-grievance-container\">\n\n    <div class=\"kbj-grievance-top\">\n\n      <div class=\"kbj-grievance-heading\">\n\n        <div class=\"kbj-grievance-label\">\n          01 \u2014 GRIEVANCE OFFICER\n        <\/div>\n\n        <h2>\n          A Dedicated Point<br>\n          <span>For Your Concerns.<\/span>\n        <\/h2>\n\n      <\/div>\n\n      <p class=\"kbj-grievance-side\">\n        In accordance with applicable Information Technology\n        Rules and digital publishing guidelines, KBJ NEWS\n        provides designated contact information for readers\n        wishing to raise complaints or grievances.\n      <\/p>\n\n    <\/div>\n\n\n    <div class=\"kbj-grievance-card\">\n\n\n      <!-- LEFT -->\n\n      <div class=\"kbj-grievance-visual\">\n\n        <div class=\"kbj-grievance-logo\">\n          KBJ<span>.<\/span>\n        <\/div>\n\n        <div class=\"kbj-grievance-quote\">\n          \u201cEvery legitimate concern\n          deserves to be heard,\n          reviewed, and addressed\n          responsibly.\u201d\n        <\/div>\n\n        <div class=\"kbj-grievance-role\">\n          Grievance Redressal\n        <\/div>\n\n      <\/div>\n\n\n      <!-- RIGHT -->\n\n      <div class=\"kbj-grievance-content\">\n\n        <h3>\n          Official Contact\n        <\/h3>\n\n        <h4>\n          Grievance Officer,\n          KBJ NEWS\n        <\/h4>\n\n        <p class=\"kbj-grievance-description\">\n          Readers and stakeholders may use the following\n          official contact details to submit complaints,\n          concerns, or grievances relating to content,\n          editorial matters, or other applicable digital\n          publishing issues.\n        <\/p>\n\n\n        <div class=\"kbj-grievance-details\">\n\n\n          <div class=\"kbj-grievance-detail\">\n\n            <span class=\"kbj-grievance-detail-label\">\n              Name\n            <\/span>\n\n            <span class=\"kbj-grievance-detail-value\">\n              Nishan Kumar\n            <\/span>\n\n          <\/div>\n\n\n          <div class=\"kbj-grievance-detail\">\n\n            <span class=\"kbj-grievance-detail-label\">\n              Designation\n            <\/span>\n\n            <span class=\"kbj-grievance-detail-value\">\n              Grievance Officer\n            <\/span>\n\n          <\/div>\n\n\n          <div class=\"kbj-grievance-detail\">\n\n            <span class=\"kbj-grievance-detail-label\">\n              Email\n            <\/span>\n\n            <span class=\"kbj-grievance-detail-value red\">\n              complaint@khabarbiharjharkhand.com\n            <\/span>\n\n          <\/div>\n\n\n          <div class=\"kbj-grievance-detail\">\n\n            <span class=\"kbj-grievance-detail-label\">\n              Phone\n            <\/span>\n\n            <span class=\"kbj-grievance-detail-value\">\n              +91 8969010107\n            <\/span>\n\n          <\/div>\n\n\n          <div class=\"kbj-grievance-detail full\">\n\n            <span class=\"kbj-grievance-detail-label\">\n              Office Address\n            <\/span>\n\n            <span class=\"kbj-grievance-detail-value\">\n              Near Swaraj Tractor Service, Shastri Nagar,\n              Giridih &#8211; 815301, Jharkhand, India\n            <\/span>\n\n          <\/div>\n\n\n        <\/div>\n\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n<\/div>\n\n\n<!-- =====================================================\n     GRIEVANCE PROCESS\n===================================================== -->\n\n<div class=\"kbj-grievance-process\">\n\n  <div class=\"kbj-grievance-container\">\n\n    <div class=\"kbj-grievance-label\">\n      02 \u2014 GRIEVANCE PROCESS\n    <\/div>\n\n    <div class=\"kbj-grievance-process-heading\">\n\n      <h2>\n        How We Handle<br>\n        <span>Your Concerns.<\/span>\n      <\/h2>\n\n    <\/div>\n\n\n    <div class=\"kbj-grievance-grid\">\n\n\n      <div class=\"kbj-grievance-box\">\n\n        <div class=\"kbj-grievance-number\">\n          01\n        <\/div>\n\n        <div class=\"kbj-grievance-icon\">\n          \u2193\n        <\/div>\n\n        <h3>\n          Submit Your Grievance\n        <\/h3>\n\n        <p>\n          Complaints and grievances may be submitted\n          through the designated official contact details\n          provided on this page.\n        <\/p>\n\n      <\/div>\n\n\n      <div class=\"kbj-grievance-box\">\n\n        <div class=\"kbj-grievance-number\">\n          02\n        <\/div>\n\n        <div class=\"kbj-grievance-icon\">\n          \u25ce\n        <\/div>\n\n        <h3>\n          Editorial Review\n        <\/h3>\n\n        <p>\n          The grievance will be reviewed by the appropriate\n          editorial or responsible team to understand the\n          concern and relevant circumstances.\n        <\/p>\n\n      <\/div>\n\n\n      <div class=\"kbj-grievance-box\">\n\n        <div class=\"kbj-grievance-number\">\n          03\n        <\/div>\n\n        <div class=\"kbj-grievance-icon\">\n          \u2713\n        <\/div>\n\n        <h3>\n          Appropriate Response\n        <\/h3>\n\n        <p>\n          KBJ NEWS will take appropriate action and provide\n          a response in accordance with applicable rules,\n          policies, and the nature of the grievance.\n        <\/p>\n\n      <\/div>\n\n\n      <div class=\"kbj-grievance-box\">\n\n        <div class=\"kbj-grievance-number\">\n          04\n        <\/div>\n\n        <div class=\"kbj-grievance-icon\">\n          +\n        <\/div>\n\n        <h3>\n          Acknowledgement\n        <\/h3>\n\n        <p>\n          Complaints received through the designated\n          channel will be acknowledged and processed\n          within the applicable prescribed time frame.\n        <\/p>\n\n      <\/div>\n\n\n      <div class=\"kbj-grievance-box\">\n\n        <div class=\"kbj-grievance-number\">\n          05\n        <\/div>\n\n        <div class=\"kbj-grievance-icon\">\n          \u25c6\n        <\/div>\n\n        <h3>\n          Responsible Handling\n        <\/h3>\n\n        <p>\n          Grievances are handled with appropriate\n          consideration for privacy, fairness, accuracy,\n          and responsible editorial practices.\n        <\/p>\n\n      <\/div>\n\n\n      <div class=\"kbj-grievance-box\">\n\n        <div class=\"kbj-grievance-number\">\n          06\n        <\/div>\n\n        <div class=\"kbj-grievance-icon\">\n          \u2605\n        <\/div>\n\n        <h3>\n          Accountability\n        <\/h3>\n\n        <p>\n          KBJ NEWS remains committed to maintaining\n          an accountable and transparent mechanism for\n          addressing legitimate reader concerns.\n        <\/p>\n\n      <\/div>\n\n\n    <\/div>\n\n  <\/div>\n\n<\/div>\n\n\n<!-- =====================================================\n     RESPONSE COMMITMENT\n===================================================== -->\n\n<div class=\"kbj-grievance-response\">\n\n  <div class=\"kbj-grievance-container\">\n\n    <div class=\"kbj-grievance-response-card\">\n\n      <div class=\"kbj-grievance-response-content\">\n\n        <div class=\"kbj-grievance-label\">\n          03 \u2014 OUR RESPONSE COMMITMENT\n        <\/div>\n\n        <h2>\n          Every Concern<br>\n          <span>Deserves A Response.<\/span>\n        <\/h2>\n\n        <p>\n          All complaints and grievances received through the\n          designated channel will be acknowledged and addressed\n          within the prescribed legal time frame, subject to\n          the applicable laws, rules, and nature of the complaint.\n          KBJ NEWS aims to handle every legitimate grievance\n          fairly, responsibly, and with due consideration.\n        <\/p>\n\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n<\/div>\n\n\n<!-- =====================================================\n     FINAL CONTACT\n===================================================== -->\n\n<div class=\"kbj-grievance-final\">\n\n  <div class=\"kbj-grievance-container\">\n\n    <div class=\"kbj-grievance-final-box\">\n\n      <div class=\"kbj-grievance-final-content\">\n\n        <div class=\"kbj-grievance-label\">\n          04 \u2014 OFFICIAL GRIEVANCE CONTACT\n        <\/div>\n\n        <h2>\n          Have A Concern?<br>\n          Reach Out.\n        <\/h2>\n\n        <p>\n          For complaints or grievances relating to KBJ NEWS,\n          please contact the designated Grievance Officer\n          using the official details provided on this page.\n          We are committed to reviewing legitimate concerns\n          responsibly and responding within the applicable\n          prescribed legal time frame.\n        <\/p>\n\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n<\/div>\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>KBJ NEWS \u2022 GRIEVANCE OFFICER Your Voice Matters To Us. KBJ NEWS is committed to maintaining a transparent<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-396","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/khabarbiharjharkhand.com\/index.php\/wp-json\/wp\/v2\/pages\/396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/khabarbiharjharkhand.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/khabarbiharjharkhand.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/khabarbiharjharkhand.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/khabarbiharjharkhand.com\/index.php\/wp-json\/wp\/v2\/comments?post=396"}],"version-history":[{"count":1,"href":"https:\/\/khabarbiharjharkhand.com\/index.php\/wp-json\/wp\/v2\/pages\/396\/revisions"}],"predecessor-version":[{"id":474,"href":"https:\/\/khabarbiharjharkhand.com\/index.php\/wp-json\/wp\/v2\/pages\/396\/revisions\/474"}],"wp:attachment":[{"href":"https:\/\/khabarbiharjharkhand.com\/index.php\/wp-json\/wp\/v2\/media?parent=396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}